Privacy Policy

When you visit our website, create an account, or place an order, we may collect the following information:

• Full name and contact details (email address, phone number)
• Shipping and billing address
• Payment confirmation details from our payment processor
• Order history and product preferences
• Messages and inquiries submitted through our contact form
• Device and browser data for analytics and site performance

Your information is used to:

• Process and fulfil your orders
• Send order confirmations, tracking updates, and delivery notifications
• Respond to customer support queries
• Improve our website, products, and services
• Send promotional communications (only if you have opted in)
• Comply with legal and regulatory obligations

MotoScents does not sell your personal information to third parties. We may share data only with trusted service providers who assist us in operating the website and delivering your orders, including:

• Payment processors (e.g., Paytm) for secure transaction handling
• Logistics and courier partners for order delivery
• Cloud hosting and IT infrastructure providers
• Customer communication platforms

All third-party partners are required to handle your data in accordance with applicable privacy laws.

We use cookies and similar technologies to remember your preferences, maintain session information, and analyse website traffic. You may disable cookies in your browser settings; however, certain features of the website may not function correctly without them.

We implement industry-standard security measures to protect your personal data from unauthorised access, disclosure, or misuse. Payment information is processed through secure, encrypted gateways and is never stored on our servers.

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate or outdated data
• Request deletion of your personal data (subject to legal obligations)
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us at the details below. We will respond within a reasonable timeframe.

MotoScents reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. Continued use of the website after any such changes constitutes your acceptance of the updated policy.

For any privacy-related questions or requests, please contact us: